Source
Leadership drill
Newsweek
from http://feedroom.businessweek.com/index.jsp?fr_story=4b577fb2302907856f848d9be17d9a86e3957af3
Summary
This video is an interview with Courtney Lynch, a former Marin Corps Captin. In this interview she introduce her book, Leading from the front. This book is about leadership tatics for the female officers. When she worked for Marin Corps, there was only 1,000 female officers, compared to 180,000 male officers. This situation made her to be interested in woman's leadership skill, so she wrote this book after quiting her job.
Mrs. Lynch said female leaders need two kinds of leadership skills. One is comon skills for both man and woman such as being decisive, having courage, and setting vision. The other is just for woman, and it is about a emotional issue, that is, right styles of communications. For example, pepering one's speech with "I'm sorry" or having tears in office place is not good for one's leadership, she said.
Also, she talks about making decisions. In business fields, it is impossible to get 100% perfect informations, so it is not good to try to seek right answers always. In other words, there was no perpect right decisions and perpect wrong ones. She argues a choice makes progress.
Opinion
This interview consists of 6 questions and answers, and through these the author explain her experiences and thoughts in detail. These makes listeners (exactly female officers) to want to buy her book for improving their leadership skills, I think.
Monday, June 25, 2007
Wednesday, June 20, 2007
When it comes to happiness...
One of my freinds told me it is happiness that you would feel when you eat noodle by using two pieces of pencil and find a pair of chopsticks by accident.
I totally agree with it, as sometimes it is very easy to feel that.
However, true happiness would come only if one found out the value of oneself, and you can get it among other people. In other words, when you help somebody and they get better than before, you can recognize your value. When you joined a group working, and you did not make any other differnce in that, you would suspect the reason you are there. I mean "the added value." What I really want to say is the added value to anybody by yourself make you happy.
I totally agree with it, as sometimes it is very easy to feel that.
However, true happiness would come only if one found out the value of oneself, and you can get it among other people. In other words, when you help somebody and they get better than before, you can recognize your value. When you joined a group working, and you did not make any other differnce in that, you would suspect the reason you are there. I mean "the added value." What I really want to say is the added value to anybody by yourself make you happy.
Monday, June 11, 2007
Authentic Leadership
source
Authentic Leadership
Newsweek
from http://feedroom.businessweek.com/index.jsp?fr_story=ff3d040da5a16d00e651fdb615b65051606cb47e
summary
This video is an interview with Bill George, the author of the "True North", and Main idea of this video is the meaning of authentic leadership and the way to realize it.
Mr. George explain the Authentic leadership is follow the rule which you think right. In other words, authentic leaders always act according to their conscience. However many leaders have failed to be authentic, as there are a lot of lures in business field which have leaders make wrong dicisions. Also he point out the position of leader is not open to everyone, nor is authentic leadership, and female authentic leaders are unusual.
In addtion, the interviewee told that changing his workplace from the Honeywell, a computer making company, to the Medtronic, his right former company, was his turnig point for thinking about authentic leadership, as the later is more good to make close relationship with employee, to work enthusiastically and to show authentic leadership.
Opinion
This video is helpful to understand the concept of authentic leadership, which is unusual for most people. Also it is reliable, as the interviewee is an author of a book and eminent businessman. However, the concept of authentic leadership is abstract, so it is doubtful that this concept is helpful in the business field. Also, english of this video is too fast to understand.
Authentic Leadership
Newsweek
from http://feedroom.businessweek.com/index.jsp?fr_story=ff3d040da5a16d00e651fdb615b65051606cb47e
summary
This video is an interview with Bill George, the author of the "True North"
Mr. George explain the Authentic leadership is follow the rule which you think right. In other words, authentic leaders always act according to their conscience. However many leaders have failed to be authentic, as there are a lot of lures in business field which have leaders make wrong dicisions. Also he point out the position of leader is not open to everyone, nor is authentic leadership, and female authentic leaders are unusual.
In addtion, the interviewee told that changing his workplace from the Honeywell, a computer making company, to the Medtronic, his right former company, was his turnig point for thinking about authentic leadership, as the later is more good to make close relationship with employee, to work enthusiastically and to show authentic leadership.
Opinion
This video is helpful to understand the concept of authentic leadership, which is unusual for most people. Also it is reliable, as the interviewee is an author of a book and eminent businessman. However, the concept of authentic leadership is abstract, so it is doubtful that this concept is helpful in the business field. Also, english of this video is too fast to understand.
Thursday, June 7, 2007
Do what you really want!
Steve Jobs, CEO of Apple, gave a speech at the graduation ceremony of Stanford for celebrating student and cheering them up. It consisted of three stories.
First one is about connecting dots. Connecting dots standed for a situation that some experiences that you did in past become unbelievablely helpful in someday. In other words, every experience that you have is kind of dots which will be connected successfully in the future. One of Steve Jobs's connecting dots was taking a caligraphy course in his school. After long years later, what he learned from that course became very powerful for making program of makintosh.
Mr. Jobs also argue that you have to do what you really want to do. Once in the past, he was fired from the company that he founded. After that he had to spend very hard time, but enthusiasm for what he really want to do made him challenge the computer business again, and he could succeed finally. By this example, he insisted listening to your heart says is so important that you have to try to search continually what you want.
Finally, the speaker told about a death. All people do not want to die, but it can play a great role to make people decide right choice when they remind their life is limited. Mr. jobs said he was near to death because of his cancer in pancreas, and it was a precious experience to make him know a value of life and just follow his heart always.
I think what he really want to say is you have to do what you really want to do and it makes your life extraordinary. Connecting dot is just a process to search for what you want, and keeping the meaning of a death in your mind makes you long for what you want. Actually, I found what I really want to do a few months ago, although it is a little bit vague. It is to be a good coach enough to raise great business leaders and I will work any business place where it can be realized. I learned from a company where I did internship that great business leader is also great coach. That lesson was a truth that I was looking for so far, so the speech of Mr. jobs made me totally agree with him.
First one is about connecting dots. Connecting dots standed for a situation that some experiences that you did in past become unbelievablely helpful in someday. In other words, every experience that you have is kind of dots which will be connected successfully in the future. One of Steve Jobs's connecting dots was taking a caligraphy course in his school. After long years later, what he learned from that course became very powerful for making program of makintosh.
Mr. Jobs also argue that you have to do what you really want to do. Once in the past, he was fired from the company that he founded. After that he had to spend very hard time, but enthusiasm for what he really want to do made him challenge the computer business again, and he could succeed finally. By this example, he insisted listening to your heart says is so important that you have to try to search continually what you want.
Finally, the speaker told about a death. All people do not want to die, but it can play a great role to make people decide right choice when they remind their life is limited. Mr. jobs said he was near to death because of his cancer in pancreas, and it was a precious experience to make him know a value of life and just follow his heart always.
I think what he really want to say is you have to do what you really want to do and it makes your life extraordinary. Connecting dot is just a process to search for what you want, and keeping the meaning of a death in your mind makes you long for what you want. Actually, I found what I really want to do a few months ago, although it is a little bit vague. It is to be a good coach enough to raise great business leaders and I will work any business place where it can be realized. I learned from a company where I did internship that great business leader is also great coach. That lesson was a truth that I was looking for so far, so the speech of Mr. jobs made me totally agree with him.
Saturday, June 2, 2007
leadership in customer service
source
thought on leadership : leadership in customer service
youtube
from http://www.youtube.com/watch?v=zBWweHfr1Do
summary
The main idea of this lecture is importance of customer service and leader's role to create good customer service.
The speaker state customer service play important role as front line of the company. he gives an example of his own. when he had a problem that he leaved his key in his car, he visit customer service center. However, no employee ask him what does he want and nobody is allowed to make decision except manager. As a result, a process to solve the problem become so complicated, and his impression of the company leaved bad for a long time. he emphasize customer service so important that when front line person lie whoe company can be regarded liar.
Furthermore, the speaker argue that leader's role is setting a good example to fulfill what customers really want. (I guess it is a kind of process system of customer service center)
Opinion
This lecture is composed of two part. One is interview for person concern with customer service, and the other is speaker's own lecture. (Actually, I cannot understand first one. Also, some part of lecture could not be understood.) In lecture, he suggest good example to explain customer service. And it help to understand his point. However on the whole the lecture is so hard to understand.
thought on leadership : leadership in customer service
youtube
from http://www.youtube.com/watch?v=zBWweHfr1Do
summary
The main idea of this lecture is importance of customer service and leader's role to create good customer service.
The speaker state customer service play important role as front line of the company. he gives an example of his own. when he had a problem that he leaved his key in his car, he visit customer service center. However, no employee ask him what does he want and nobody is allowed to make decision except manager. As a result, a process to solve the problem become so complicated, and his impression of the company leaved bad for a long time. he emphasize customer service so important that when front line person lie whoe company can be regarded liar.
Furthermore, the speaker argue that leader's role is setting a good example to fulfill what customers really want. (I guess it is a kind of process system of customer service center)
Opinion
This lecture is composed of two part. One is interview for person concern with customer service, and the other is speaker's own lecture. (Actually, I cannot understand first one. Also, some part of lecture could not be understood.) In lecture, he suggest good example to explain customer service. And it help to understand his point. However on the whole the lecture is so hard to understand.
Subscribe to:
Posts (Atom)
